In 1993, Sheryl Hickerson faxed her resume to MassMutual—by accident. But they called her back and offered her an interview. Nearly 30 years later, it’s the best mistake she’s ever made. 

Serving Main Street USA

Hickerson is the founder and CEO of Females and Finance, a private vetted community that offers support for hiring, mentoring, training, and advancing women. In her practice, Hickerson is especially passionate about helping families. “Women are often the glue in families,” she begins. “I’ve seen far too many friends displaced from their homes because of a lack of insurance.” With so many advisors focused on high-net-worth individuals, the industry doesn’t have nearly enough advisors focused on Main Street Americans, she says.

Tinja Anderson is passionate about serving her clients and her community.

Serving Main Street USA

After spending a decade doing strategic sales and communications consulting for Fortune 500 companies, Tinja Anderson decided to make a change. “In consulting, it's all about business; it's never personal,” she says. When she joined MassMutual Greater Houston in 2018, she found that she liked the personal connection with her clients. Now, she provides comprehensive financial planning services, from fee-based planning to executive compensation to employee benefits. 

Steve Cain is a self-described “LTC insurance nerd” dedicated to being a lifelong learner and advocating for Main Street USA.

Getting Started

A 25-year veteran of the insurance industry, Cain started his insurance career after playing two years of minor league baseball. When he returned home to Los Angeles, he took a temporary job providing support for a company specializing in long-term care (LTC) insurance. He learned about LTC from his job, but he learned its value from watching his mother handle LTC events for both of her parents. He saw the impact dealing with LTC without proper planning had on her and knew he needed to help families like his own.

John Raley, LACP, FSCP, CLTC, MBA, has served Main Street USA for over 40 years and looks forward to many more. 

Getting Started 

Fresh out of college, Raley knew he wanted to go into the insurance industry. There was just one problem—none of the insurance agencies were hiring new college grads. They wanted to hire established members of the community because that’s the way it had always been done. But Raley wasn’t deterred. When he interviewed with American Family Insurance, he said to the hiring manager, “If I was successful and I became a manager like you, basically you're telling me that you really don't have any control over who you hire, who you surround yourself with.” The hiring manager called Raley back the next day and offered him a job. Over 40 years later, Raley's still with the company that took a chance on him when no one else would. 

Alex Parker is dedicated to serving everyday citizens and helping underprivileged youth in his community.

Parker started his financial services career with Northwestern Mutual in 2019, providing comprehensive financial planning for Americans in over a dozen states. He works primarily with young professionals, helping them navigate their finances and manage wealth. The best thing about his career, he says, is seeing the impact he has on his clients’ lives and helping them become financially secure.

When Bruce Palmieri, CLU^®, ChFC^®, CFP^®, applied for a life insurance policy in 1990, he didn’t expect to find a career—but that’s just what happened. His Northwestern Mutual advisor recruited him into the business and, over 30 years later, Palmieri is a stalwart of the insurance and financial services industry.

Serving Main Street USA

Palmieri primarily works with clients who are looking to retire soon and want to make sure they have their finances in order. He helps them plan for the future, delving into the details of their retirement accounts, employee benefits, life insurance, long-term care planning and more. By taking a holistic approach to each client’s unique circumstances, he’s able to help them build a strategy that works for them.

John Becker, MBA, CMFC, is a self-described people person and analytics nerd. It’s the perfect combination for a career that requires both empathy and financial acumen.

Getting Started

While studying for his MBA at the University of Florida, Becker knew he wanted a career in financial services. He considered becoming a financial analyst but decided against it. As an analyst, he would exclusively manage assets for high-net-worth individuals. He wanted to make an impact on Main Street Americans, so he decided to become a financial advisor instead.

John (Jack) Hawk, LUTCF, FSS, LACP, learned the value of life insurance at an early age. When his mother was 3 months pregnant with him, his father was killed in a car accident. Hawk’s great-grandfather had passed three days earlier. As neither had life insurance, the family had to deal with financial uncertainty while grieving two devastating losses.

Hawk admits he got lucky—his mother remarried when he was a year old, and Jack and his siblings were raised in a middle-class household. “I was this close to that not happening,” he says. “We got this opportunity because of stepdad.”

Baystate Financial's Jonathan Matrullo believes in the power of mentorship, community, and advocating for insurance and financial professionals and their clients. 

When Matrullo was considering career paths while in graduate school, becoming an insurance agent or financial advisor never crossed his mind. That changed when his brother was applying for life insurance. When the insurance agent asked his brother what was important to him, his brother responded, “my family.” 

From that conversation, the agent shared that their office was expanding, and suggested Matrullo apply. He agreed to learn more and soon realized that the insurance and financial services industry is more than just life insurance—it's comprehensive financial planning for the future. That’s when he decided to start his career at New York Life.

NAIFA-Atlanta CEO Trey Kelly has been a NAIFA member since 1999 and has seen firsthand the benefits of NAIFA membership and NAIFA’s political advocacy. 

Getting Started

When he was an economics major in college, Kelly knew he wanted to get into sales. As luck would have it, one of his college friends suggested Kelly meet with his father, who was a top producer with John Hancock at the time. When Kelly walked into the man’s office—a top-floor space with a great view of downtown Atlanta—Kelly knew he wanted to become a financial advisor too. He joined John Hancock and his friend’s father became a mentor to him.