How did NAIFA President Tom Michel adjust his practice to cope with COVID-19? What is his vision for recruiting a new, diverse generation of producers into the insurance and financial services profession? Tom answers these questions and provides insights into his successful 35-year career as well as his plans for the future of NAIFA in an interview with InsuranceNewsNet Publisher Paul Feldman. 

Michel also discusses his motivation for serving his clients, his colleagues, the insurance and financial services industry and NAIFA.

"We are an industry of people who care," he says. "We really are. We care about our clients. We care about our carriers, for the most part. And we care about each other. And if you can’t bring that care to the table and that care to your daily efforts, then you’re probably not meant to be in the industry. I tell people all the time, 'We are an industry that at our core cares about other people and about each other.'"